Nakalu

Returns & Exchanges

Right of withdrawal

According to article 49 of the Consumer Defence Code, remote purchases can be returned within 7 days of delivery.

Exchanges

Items may be exchanged within 30 days, unused and with the original packaging or tags.

Defective products

Products with manufacturing defects will be repaired, replaced or refunded as required by law.

Personalised items

Items made to order with your name, photo or logo cannot be returned for regret, only for defects.

How to request

Email [email protected] with your order details.